FAQ
I am unsure on how to use some of the brewing equipement?
Please go to our Instagram at: https://www.instagram.com/milatinouk/. Under the "recommendations" highlight, we have short 2-3 minute videos on how to use coffee brewing tools.
What is speciality coffee?
Speciality coffee is a category of coffee that is formally rated and scored at least 80 out of 100. Coffee is scored using a scale that has been created by the Speciality Coffee Association (SCA) to establish specific desirable attributes within coffee. You’ll often hear the term “speciality coffee shop” which refers to a cafe that serves exclusively coffee that scores over 80pts.
Is your coffee and tea organic?
We always source the best organic coffees and teas available and establish long-term farming relationships.
What's the shelf life of your coffee?
Coffee is an agricultural product at its core, although coffee never spoils, its quality does diminish over time. We recommend using coffee within 60 days of its roast date, although we’ve had excellent cups of coffee upwards of 90 days.
What if i don't receive my product?
Contact us straight away via email at "support@milatino.co.uk". We will investiage this and ensure that you receive your product.
Can i visit Milatino?
We are an online store only at the moment with plans in place to have a physical store within the future.
How secure is my personal information?
Milatino adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer technology), which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
